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SHIPPING & RETURNS

Shipping Policy

​Note that we cannot be responsible for packages that are lost or stolen after being delivered. We provide tracking information in our shipment confirmation emails that allows you to track your package and verify delivery. If you still have not received your package after 3 business days or placed incorrect shipping information please contact us at berxleycompany@gmail. 

Return & Exchange Policy

If you are not satisfied with your order, you are welcome to return/exchange items for a refund/replacement product within 30 days from when your order was placed. To return or exchange an item please email us at berxleycompany@gmail with your order number, full name, and whether you would like to exchange the item for a specified size or return the item(s). We will respond within 24 hours and send you a prepaid shipping label to send your items back to us. If you wish to exchange your item(s) for a different size, please place an order as normal through our site for the appropriate size(s).

 

All returned/exchanged items must be unworn and unwashed. If you return an item that has been worn or washed, we will donate it to a local organization and you will not receive a refund for those item(s). 

 

Refunds are typically processed within 2-3 business days of receiving the package. During periods of peak volume this process may take a few extra days. You will receive a notification to the email you originally placed your order with once your return has been processed and your payment has been refunded.

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